Unless otherwise stated, information transmitted to the itSMF through this website is not encrypted and could be intercepted by third parties or electronically delivered to parties other than the addressee. Any such information is sent at your own risk and you should therefore carefully consider its sensitivity before transmitting it.
Any personal data you give to the itSMF via this website will be processed in accordance with current UK Data Protection laws.
Any details which you give via this website may be added to a database and used by the itSMF and third parties acting on its behalf for general administration, marketing related purposes and to monitor site traffic.
The itSMF may, from time to time, send you information which the itSMF believe may be of interest to you, such as details of products and services, newsletters, briefing notes and invitations to related events. If you do not want to receive such information, please contact us
The itSMF will not pass your details on to any other third party.
If you would like to see or correct the information we hold about you, or would like to be removed from our database, please contact us.
The itSMF may also collect information automatically about your visit to this website. This information is used to help improve the website.
The itSMF who own this website does not automatically capture or store personal information, other than logging the user's IP address and session info such as the duration of the visit and the type of browser used. This is recognised by the Web server and is only used for system administration and to provide statistics which the itSMF uses to evaluate use of the site.
We do not use cookies for collecting user information from the site.
You may be asked for personal information if you want to take advantage of specific services we offer such as events. In each case we will only use the personal information you provide to deliver the services that you have told us you wish to take part in.
This privacy policy only covers the ISO/IEC 20000 Certification Website at ISOIEC20000certification
Links within this site to other websites are not covered by this policy.

Copyright

The Copyright in this website is owned by or licensed to the itSMF (IT Service Management Forum Limited). You may download to a local hard disk, and print extracts from this website for your personal use but must not reproduce or make use of them for profit.

None of the content of this website may be copied or otherwise incorporated into or stored in any other website, electronic retrieval system, publication or other work in hard copy, electronic or any other form without the written consent of the itSMF (IT Service Management Forum Limited), or in accordance with the Copyright, Designs and Patents Act 1988. Framing of this website or any part of it is not permitted without express permission.

Trademarks

The ISO/IEC 20000 Certification logo and other itSMF logos on this site are trademarks or registered trademarks of itSMF Limited in the United Kingdom and other countries and you may not use them without express written permission.

Terms & Conditions

Access to, and use of, this site is provided by itSMF subject to the following Terms and Conditions:

Use of this site constitutes your acceptance of these terms and conditions, which take effect immediately on your first use of the site. ITSMF reserves the right to change these terms and conditions at any time by modifying this website.
You are responsible for reviewing regularly information posted online to obtain timely notice of such changes. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified by the posted changes.
Material may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal non-commercial home use. Any other use requires the prior written permission of ITSMF. You agree not to adapt, alter or create a derivative work from any of the material contained in this site or use it for any other purpose other than for your personal non-commercial use. You agree to use this site only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.
This site and the information, names, images, pictures, logos and icons regarding or relating to ITSMF, its products and services (or to third party products and services), is provided "AS IS" and on an "IS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. In no event will ITSMF be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortious action, arising out of or in connection with the use of the site. ITSMF does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the materials. The names, images and logos identifying ITSMF, or third parties and their products and services are proprietary marks of ITSMF and/or third parties. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any licence or right under any trademark or patent of ITSMF, or any other third party.
Indemnify ITSMF against all legal fees, damages and other expenses that may be incurred by ITSMF as a result of your breach of the above warranty; and Agree to waive any moral rights in your contribution for the purposes of its submission to and publication on ITSMF site and the other purposes specified above.
If there is any conflict between these Terms and Conditions and/or specific terms appearing elsewhere on this site relating to specific material then the latter shall prevail.
If any of these Terms and Conditions should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms and Conditions are intended to be effective, then to the extent and within the jurisdiction which that Term or Condition is illegal, invalid or unenforceable, it shall be severed and deleted from this clause and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here from shall be exclusively subject to the jurisdiction of the courts of England and Wales.

If these Terms and Conditions are not accepted in full, you do not have permission to access the contents of this website and therefore should cease using this website immediately.