A Registered Certification Body (or RCB) is an organisation which has been registered by itSMF and granted permission to operate under the itSMF ISO/IEC 20000 Certification Scheme. This also gives the RCB the right to use the scheme logo on certificates they issue to organisations meeting the requirements of ISO/IEC 20000, which in turn gives credibility to the certification.

One of the major requirements for registration under the Certification Scheme is that the Certification Body demonstrates its auditor independence and competence in IT Service Management. The purpose of this is to ensure the highest possible standards and hence maintain the value of the certification.

Currently RCB applications are only being accepted from Certification Bodies who are accredited in accordance with EN45012 by their relevant national accreditation body recognised by EA or IAF.

The following companies have been approved as Registered Certification Bodies.

Follow the links below for further details.