What is ISO/IEC 20000?
Use of the Logo
Data Protection, T&C;
What is Certification?
ISO/IEC 20000 Certification
Frequently Asked Question
As a business seeking ISO/IEC 20000 certification, what external help is available?
As an ITIL Service Management Consultant with an interest in ISO/IEC 20000, how can I help my clients?
How can compliance with ISO/IEC 20000 be demonstrated?
How can I get a replacement certificate?
How long will it take to become ISO/IEC 20000 certified, and how much will it cost?
I already have ISO 9000 certification so why do I need ISO/IEC 20000?
I believe there are many quality standards available. How do they compare and overlap?
In what ways will ISO/IEC 20000 help me?
Our IT is distributed around the UK (and even overseas). Can sites be certified separately?
We do not have all the processes in place. Can we become part-certified?
What Are the Benefits of ISO/IEC 20000 Certification?
What are the origins of ISO/IEC 20000?
What is ITIL?
What is the Benefit of the Logo?
Who is ISO/IEC 20000 for and why should I be interested?
Why are Standards Important?
Why should I seek certification through the itSMF managed scheme?