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ISO/IEC 20000 Certification

Frequently Asked Question

What is the Benefit of the Logo?

Whilst it is possible to seek an opinion from anyone as to whether you meet the standard, only Certificates of Compliance which bear the itSMF ISO/IEC 20000 logo confirm that the Certification Body which issued the Certificate is one which has been registered as complying with the stringent requirements of the itSMF ISO/IEC 20000 Certification Scheme (i.e. it is a Registered Certification Body, or RCB), thereby proving the credibility of the Certification. 


 Organisations which have a current Certificate of Compliance bearing the itSMF logo are also permitted to display the logo on their stationery, etc. subject to certain terms and conditions.  In this way the organisation can demonstrate their compliance with the standard to a wide audience.




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