ISO/IEC 20000 Certification
USE OF THE itSMF ISO/IEC 20000 CERTIFICATION SCHEME LOGO
The following guidelines are provided to help to protect the use of the itSMF ISO/IEC 20000 Certification Scheme logo. These guidelines have been in place since November.
- If the certification/registration body confers the right to use a symbol or logo to indicate certification/registration of an SMS (i.e. a Service Management operation), the organisation may use the specified symbol or logo only as authorised in writing by the certification/registration body. This symbol or logo shall not be used on a product, or in a way that may be interpreted as denoting product conformity.
- The certification/registration body shall take suitable action to deal with incorrect references to the certification/registration system or misleading use of certificates and logos found in advertisements, catalogues, etc.
- Such action could include corrective action, withdrawal of certificate, publication of the transgression and, if necessary, other legal action.