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ISO/IEC 20000 Certification


This Change Management process has been designed to accommodate any changes to publications posted on this website.  Changes may be requested by any visitor to the site and will be considered by the itSMF ISO/IEC 20000 Certification Scheme Change Advisory Board.


The process by which the change will be considered can be viewed .  The supporting workflow diagram can be viewed .  Details should be recorded on the and sent to .



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