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ISO/IEC 20000 Certification

Frequently Asked Question

Replacement of certificate (BS15000 to ISO/IEC 20000)

If you have a current BS15000 certificate and you wish to replace it with a ISO/IEC 20000 certificate then please complete the attacehd form. This form can also be used where a replacement is required for a lost or damaged certificate.



Request for ISO/IEC 20000

Replacement certificate


Please state clearly which certificate you are requesting.

(Auditor or Consultant)


ACP organization you sat the exam with



Examination Date



Examination Type

Auditor or Consultant

Name to appear on certificate


Certificate number if know


Full postal address for delivery of the certificate





Method of payment.




-10.00 + VAT = -11.75




Credit card:


Security code:                Expiry date:


Purchase order number:






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