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ISO/IEC 20000 Certification

Frequently Asked Question

Why should I seek certification through the itSMF managed scheme?

itSMF are the owners and managers of the ISO/IEC 20000 certification scheme. itSMF is generally accepted as the leading body of expertise for Service Management.


Becoming certified against ISO/IEC 20000 implies that you have been formally recognised in achieving a rigorous standard in IT Service Management by the organisation which is at the forefront of IT Service Management quality initiatives.


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