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ISO/IEC 20000 Certification

Frequently Asked Question

Our IT is distributed around the UK (and even overseas). Can sites be certified separately?

The scoping statement will be agreed with the Registered Certification Body carrying out the assessment and may restrict the scope of the audit and certification to certain services, geographies, locations etc.    It is not mandatory for all of an organisation to be certified.  This makes it essential for customers seeking an organisation which is ISO/IEC 20000 certified to ask to see the scoping statement to ensure the services they require are actually covered.


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