Certified Organisation

Yell Limited

Yell Limited is a certified organisation under the itSMF BS 15000 Certification Scheme.  The certificate was issued on 7 February by KPMG Audit plc

The scope of the certification is

"The IT Service Management System that covers the provision of IT Services to Yell users within Yell Limited in the UK.  This is in accordance with the Yell Limited Service Catalogue and includes all IT service management processes and the management control of those interfaces that support them"

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